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Delete Your Account

Effective date: October 7, 2026 · Version 1.1

This page explains how to delete your Aman account and what happens to your information when you do. It applies to Clients and Therapists who use the Aman mobile app.

How to delete your account

Option 1 — In the Aman app (fastest)

Open the Aman app and sign in.
Go to Settings, then Profile.
Select Delete account. You can choose a reason (optional).
Confirm when prompted.

Option 2 — By email

Email us at support@myamanapp.com from the email address registered to your Aman account, with the subject line "Delete my account". We may ask you to verify your identity before we action the request.

If you use Aman as a guest

A guest account is created on your device when you use Aman without signing in, and it holds no name or email. To delete it, email support@myamanapp.com from the device's owner with the subject line "Delete my account", and tell us what you can about the device and your bookings so we can find the account.

What happens when you delete

Upcoming sessions are cancelled.
Clients: paid bookings and unused Aman Credit are forfeited and can't be refunded. The app shows you the amount before you confirm. If you want money back, request a refund of any refundable credit first (see our Refund & Return Policy).
Therapists: affected Clients are refunded, and your scheduled group sessions are cancelled.
Your account is hidden immediately. Other users can no longer find it.

Changed your mind? 30 days to restore

For 30 days after you delete, you can restore your account by signing back in. (A restored Therapist profile goes through approval again before it is shown to Clients.) After 30 days, your identifying information is permanently removed and the account can no longer be restored or signed in to.

What is removed, and what is kept

When the 30 days end, we permanently remove the information that identifies you, including your name, email address, profile photo, sign-in link, credentials and uploaded files, booking messages, and device and notification identifiers.

Booking and payment records are kept only in anonymised form, as needed for accounting, tax, fraud-prevention and dispute purposes. The other side of a past session still sees that session, but it shows "Deleted client" instead of your name. If money is still in flight, such as a refund or payout in progress, the final removal waits until it is settled. Full card numbers are never stored by Aman.

A note for Clients on Therapist notes. A Therapist may keep their own brief, professional records about a session as part of their independent practice. Those records are controlled by the Therapist, not by Aman. If you would like a Therapist to delete records they hold in their own systems, please contact that Therapist directly.

Questions

If you have any questions about deleting your account or your data, contact us:
Operator: Aman
Email: support@myamanapp.com
Website: myamanapp.com

For full details on how we handle your information, see our Privacy Policy.